Privacy Policy
Last Updated: 15 June 2025
Awning Window Pros ("we", "us", "our") is committed to connecting you with relevant service providers. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you use our website and services.
This policy is intended to inform you of how we handle your data, in accordance with our business model and the services we provide. By using our website and submitting your details, you acknowledge and agree to the terms outlined in this policy.
1. Collection of Personal Information
When you use our website to request a quote or service, we collect personal information that is necessary to facilitate your request. This information includes, but is not limited to:
- Your full name
- Your contact phone number
- Your email address
- Your physical address or suburb for service delivery
This data is collected directly from you when you voluntarily fill out the contact or quote request forms on our website.
2. Use and Disclosure of Your Information
Our primary purpose for collecting your personal information is to connect you with third-party suppliers, vendors, and contractors ("Third-Party Suppliers") who can provide the awning window services you have requested.
To achieve this, we will share the personal information you provide with one or more of these Third-Party Suppliers. By submitting your details, you explicitly consent to your information being shared in this manner.
The Third-Party Suppliers may use your contact details to communicate with you directly regarding your request, provide quotes, and arrange services. We do not control how these Third-Party Suppliers use, store, or protect your data once it has been shared with them.
3. Limitation of Liability and Assumption of Risk
By providing your personal information and requesting services through our website, you explicitly acknowledge and agree to the following:
- Once your data is transmitted to Third-Party Suppliers, we have no control over it. Therefore, Awning Window Pros takes no responsibility and assumes no liability whatsoever for the privacy, security, or safety of your data held by these Third-Party Suppliers.
- Any issues, disputes, or claims arising from the handling of your data by a Third-Party Supplier must be addressed directly with that supplier. We are not responsible for any data breaches, misuse of data, or failure to protect your information by any Third-Party Supplier.
- You agree that you are sharing your personal information at your own risk and indemnify and hold harmless Awning Window Pros from any and all claims, damages, or losses related to the data practices of the Third-Party Suppliers we connect you with.
4. Data Security
We take reasonable steps to protect the personal information we hold on our own systems from misuse, interference, and loss, as well as unauthorized access, modification, or disclosure. However, as stated above, this protection does not extend to the systems or practices of the Third-Party Suppliers with whom we share your data.
5. Accessing Your Personal Information
You can request access to the personal information we hold about you by contacting us. However, for information held by Third-Party Suppliers, you must contact them directly.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed.
7. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Email: contact@awningwindowpros.au